Things To Know When Shipping To The United Kingdom (UK)

Overview

The United Kingdom (UK) now applies customs checks to almost every shipment entering the country. Every package — big or small — must go through customs clearance. This means you should expect that duties and taxes may apply to your shipment.

What to Know Before Shipping to the UK

• Customs requires that all packages clearly show the sender and receiver details.

• The receiver may be asked to show proof of purchase (like an online order receipt). So if you have it, simply add it to the package documents prior to shipping.

• The declared value must match the actual cost of goods on the receipt.

• Shipments may be delayed if information on your invoice doesn’t match the items inside.

• Certain goods (like food or cosmetics) must meet UK and EU health or safety rules.

Documents Required

Prohibited Items (Cannot Be Shipped)

See the What Can Be Shipped Abroad Guide for the full list.

• Weapons, explosives, or imitation guns

• Illegal drugs or narcotics

• Counterfeit products or fake designer goods

• Hazardous chemicals or flammable liquids

• Live animals or plants (without approval)

• Obscene or indecent materials

• Items made from endangered species (like ivory)

• Unregistered medical products or supplements

Restricted Items (Can Be Shipped Under Rules)

• Food and Drinks: Must be sealed, labeled, and non-perishable.

• Cosmetics and Skincare: Must meet UK’s cosmetic labeling and ingredient standards.

• Electronics: Must comply with UK voltage and safety certifications (CE or UKCA mark).

• Vitamins or Herbal Products: May require ingredient lists or approval.

• Used Clothing or Fabrics: Must be clean and pest-free.

It’s safer to ship restricted items in small quantities (3–5kg max) per shipment.

Customs Duties and Taxes

All goods imported into the UK may attract Import VAT and Customs Duty.
The rate depends on:

• The item’s classification (HS Code)

• It's declared value

• The country of manufacture

The receiver pays any duties or VAT before delivery.
You can easily estimate your duties using our free customs duty calculator on the platform.

Average Delivery Time

• Express Shipping: 2–4 business days

• Cargo: 8–14 business days 

Delays can occur if customs requests proof of purchase or additional checks.

Tips for Smooth Shipping

• Always describe your items properly.
  

• ❌ “Accessories” → ✅ “Phone charger and cable”

• ❌ “Cosmetics” → ✅ “Liquid foundation, 30ml bottle”

• ❌ “Clothes” → ✅ “Men’s cotton T-shirt, medium size”

• Avoid writing “gift” or “sample” unless it’s true.
  

• Keep your receipts handy in case UK Customs asks for them.

Learn More

UK Gov. Website